Your questions, answered

Let us help you make a confident and informed decision about your vehicle.

A mechanic has the bonnet open of a red car and is using a screw driver

We've made it our mission to provide you with all the information you need to make an informed decision about your vehicle. So, take a look around and let us know if you have any further questions. We’re here to help!

Do I need to make a booking for an assessment?

Do you offer loan vehicles?

How long will the repairs take?

Do I need to lodge a claim if it is not my fault?

Who do I pay my insurance excess to?

What happens if there is a dispute over the excess?

Why is it important to select an authorised repairer?

Why is it important to select a Tesla-approved repairer?

“Their standards are very high, I got regular updates and they went above and beyond my expectations. When I was happy enough, these guys went the extra mile and its hows their workmanship.”

Our Process

We understand that your vehicle is an important part of your life, and it is our responsibility to repair it with the highest level of care and attention. Find out our process to get you back on the road with confidence.